In build

Practice management for India's clinics.

Appointments, patient records, prescriptions, billing and follow-ups, built for the small private clinics where most of India's outpatient care happens, not for hospital IT departments.

  • In build on the proven Witness platform core
  • Per-practitioner monthly pricing at launch

Why HealOps

The clinic front desk still runs on a paper diary and a phone.

Appointments live in a notebook

Double bookings, no-shows and hour-long waits are the default when the schedule is a diary only one person can read.

Patient history is scattered

Past visits, prescriptions and reports live in carbon-copy pads and patients' own folders, invisible at the moment of consultation.

Hospital software doesn't fit

HIS suites are priced and designed for hospitals. A two-doctor clinic needs something a receptionist learns in an afternoon.

What's coming

The whole visit, from booking to follow-up.

Appointments & queue

Calendar scheduling, walk-in check-ins and a live patient queue the whole clinic can see, updated in real time.

Patient records

Complete history per patient: visits, vitals, clinical notes, documents and reports, available the moment they sit down.

Consultations & prescriptions

Structured consultation notes and printable prescriptions, with saved presets so repeat prescriptions take seconds.

Billing, invoices & expenses

Fee templates, invoices with online payment collection, emailed receipts, plus expense and vendor tracking for the clinic's own books.

Follow-ups & reminders

Automated WhatsApp and SMS reminders for appointments and follow-ups. Fewer no-shows, better continuity of care.

Treatment packages

Prepaid multi-session packages with per-session tracking. Physiotherapy, dental and dermatology workflows out of the box.

Dental module

Dental charts, procedure catalogues and treatment plans for dental practices. Specialty depth, not a generic add-on.

Telemedicine

Built-in video consultations, so a follow-up doesn't always need a trip to the clinic.

Smart scan & AI assistance

Scan old paper records and reports into structured data, with AI-assisted summaries that keep the doctor in control.

Also in the plan: lab test orders, referrals, patient groups, multi-location clinics and ABDM (Ayushman Bharat Digital Mission) consent support.

For the whole clinic

From front desk to consulting room.

Role-based access keeps clinical records with clinicians and billing with the desk.

Doctor Visiting doctor Nurse Front desk Receptionist Billing staff Assistant Patient

Under the hood

Patient data deserves real engineering.

Dedicated database per clinic for full data isolation
Hosted in Mumbai (AWS ap-south-1) so data stays in India
WhatsApp Business, SMS and email built in
Web app for the clinic, mobile app for doctors
Real-time queue updates across every screen
ABDM-ready for India's digital health ecosystem

Run a clinic? Help shape HealOps.

We're building HealOps with practising doctors. Early-access clinics get founder pricing and a direct line to the team building their software.